Privacy Policy

This online privacy statement is published by Firex21 Capital and its global subsidiaries and affiliates (hereinafter referred to as “Firex21”) and applies to personal information collected through our official website, mobile applications, and other links to this statement on our online services.
As a global company focused on fintech and asset management innovation, Firex21 Capital has always adhered to its mission of empowering investors with technology and driving financial decision-making with data. We deeply understand that privacy is the cornerstone of customer trust, and therefore promise to protect your personal information security and data rights to the highest standards.

1、 Our commitment to you
When you become our customer or visitor, you have entrusted some of your personal information to us. We promise:
Collect and process your information only for legitimate and clear business purposes;
We will not provide your personal information to any non affiliated third party without authorization;
Using advanced technology and processes to ensure the confidentiality, security, and integrity of information;
Granting you full data rights and informed choice within the scope permitted by law.

2、 The types of information we collect
We may collect the following information based on your interaction with our services:
Identity information: name, date of birth, nationality, government issued documents, etc;
Contact information: email, phone number, mailing address;
Financial and investment information: investment preferences, risk tolerance, asset allocation goals;
Account information: registration data, transaction records, usage preferences;
Technical information: device information, browsing behavior, operating system, login time, etc;
Compliance information: KYC, AML related documents and verification data;
Platform interaction information: Your usage records of AstraQuant system functional modules.

3、 Purpose of Information Use
We use your information to:
Provide asset management and strategy services that match your needs;
Customize intelligent investment advice and market analysis for you;
Fulfill legal, compliance, and regulatory obligations (such as KYC/AML);
Optimize the performance and user experience of the AstraQuant system;
Prevent fraud, system abuse, and security threats.

4、 Information sharing and disclosure
Firex21 Capital only shares your information in the following situations:
Internal sharing: limited to transmission between internal teams of Firex21 for the purpose of achieving service objectives;
Legal compliance: Information disclosure required by regulatory agencies or legal procedures;
Authorization and delegation: After obtaining your explicit consent, transmit specific information to partners;
System hosting and service providers: Authorize technology service providers under the premise of data protection agreements.
We will never sell or use your personal information for unauthorized commercial purposes.

5、 Information Security and Storage
We adopt multiple information security mechanisms, including but not limited to:
SSL/TLS data encryption transmission;
AstraQuant system has built-in permission and risk control modules;
Physical and logical hierarchical access control;
Security logs, anomaly detection, and disaster recovery systems;
Regular audits and employee privacy protection training.

6、 Your rights
You have the right to:
Request access to or correction of the personal information we hold;
Request deletion or restriction of processing under legal conditions;
Refuse to use data for specific purposes (such as marketing);
Request to transfer information to you or a designated third party (data portability rights).
You can contact us at any time through the following methods to exercise the above rights.

7、 Scope of application and underage information
This privacy statement applies to Firex21 Capital’s online services. We will not proactively collect information from minors under the age of 18. If any incorrect receipt is found, it will be immediately deleted.

8、 Declaration update
This statement will be updated regularly to reflect legal changes or service upgrades. If there are significant modifications, we will notify you on our official website or via email.

9、 Contact Us
If you have any privacy related questions or requests, please contact us:
E-mail: Firex21@firex21.com
Phone: xxxx-xxxx
Mailing address: Level 30, 20 Fenchurch Street London, EC3M 3BY United Kingdom
We will be committed to responding to your concerns within a reasonable time and continuously maintaining data transparency and user trust.